Reputation Management
A Solid Reputation is the Foundation
to Building Customer Confidence
Packages Starting at $189 /mo
We Offer Solutions to Build and Protect
Your Online Reputation
Never lose a customer over poor online reviews or slow response times. Our reputation management packages make it easy to manage your reviews, customer interactions, directory listings, and more with simple yet powerful solutions.
Reputation Packages
Choose a Package to View Below
Standard: Reputation Management
$189 Per Month, Per Location
$189 one-time setup
- Promote your business in 50+ Top Directory Listings
- Collect more online reviews by sending customizable email and text review request campaigns to your customers
- Receive instant notifications of new reviews
- Reply to Google and Facebook reviews from your Reputation Management dashboard
- Automatically promote new reviews on your website and social media
- Track employee customer service performance with Leaderboard and drive healthy competition to gather more online reviews
Professional: Reputation Management + Interactions
$299 Per Month, Per Location
$299 one-time setup
- Includes all the features listed in the Standard program, plus:
- Manage multiple customer communication channels from one dashboard - webchat, text messaging, Facebook Messenger
- Communicate with website visitor using Livechat and Chatbot to automatically answer frequently asked questions
- Easily send text messages to 200 customers at once to advertise promotions or make announcements
- Develop customizable text and email templates such as service appointment reminders to improve communication with customers
Explore Our Add-Ons
- Customizable, ready-made templates for your business.
- Service reminder and appointment confirmation templates complete with branded graphics and text.
- Build your perfect survey with a wide choice of question types and advanced display logic. Collect feedback on products, services, and overall experience from your customers.
- Turn surveys into convenient text conversations or lead to a separate, ready-built landing page for long-form surveys.
- Send surveys to customers via email, text, social media, or host it on your website.
- Automatic reports, sentiment analysis, and actionable insights can be sliced and diced by time, by location, and much more.
- Provide your website visitors with immediate answers to their inquiries. Any time, anywhere.
- We’ll help you create a natural automated conversation flow that will enable your website to better capture and qualify leads.
- With our 24/7 ChatBot, you’ll boost your sales and support without increasing overhead.
- Our ChatBot program is self-learning, easy-to-use, and completely customizable. We provide you with the template, install it on your site, and train your team on how to use it.
- AI technology automatically learns how to better respond to inquiries based on chat history.
- Connect our automated ChatBot to our live chat platform or connect it to your existing live chat platform.
- Our Ready to Use ChatBot Templates Include:
- Customer Service - 24/7 automated customer support
- Lead Generation - Collect lead & customer data automatically
- eCommerce Bot - Sell your products directly through the chat window
- Humanize big data to understand the sentiments expressed in feedback and improve operations at the location and corporate level.
- See how your stack up against your competitors - Compare sentiment for products and services against industry leaders at a brand, national or local level.
- Analyze your competitors’ reviews from hundreds of review sites and social platforms so you can identify and track trending topics.
- Evaluate your relative performance using the same categories and sub-categories you create for your own business insights, then drill down into specific topics, keywords, and adjectives driving customer sentiment.